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Understanding the Core of Marketing: A Deep Dive into Its Most Famous Definition

  • Writer: Jessika James
    Jessika James
  • Apr 12, 2024
  • 1 min read

In the ever-evolving business world, one concept remains pivotal at the heart of success: marketing. While various definitions and interpretations of marketing have been proposed and debated over the years, one stands out for its comprehensive encapsulation of what marketing truly entails. As approved in 2017 by the American Marketing Association (AMA), marketing is defined as "the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large."


This definition is a modern compass for businesses and marketers, guiding their strategies in an increasingly complex and interconnected marketplace. It emphasizes marketing as a mere business tool and a multifaceted activity that touches upon creation, communication, delivery, and exchange. Each component is crucial in ensuring that the offerings reach the customers and resonate with them, fulfill their needs, and ultimately, deliver value.


This definition's core is the recognition of marketing's broader impact. It isn't confined to the transaction between a business and its immediate customers; it extends to creating value for all stakeholders involved, including clients, partners, and society. This holistic view encourages enterprises to consider the implications of their marketing activities.


The AMA's definition of marketing offers a robust framework for understanding and practicing marketing in today's dynamic environment. It underscores the importance of creating value for the business, its customers, and society. As we navigate the challenges and opportunities of the 21st century, this definition reminds us of the powerful role marketing plays in shaping our world, urging marketers to act with intention, creativity, and a deep sense of responsibility.

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© 2024 by J James Marketing

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